FAQ

What is counselling and psychotherapy?

Counselling and psychotherapy is a way of helping you navigate difficult times in life, explore thoughts, feelings, beliefs and behaviours that might be restricting you and connecting deeper with yourself. Our fully qualified and accredited counsellors and psychotherapists provide a safe, supportive environment for you to address any issues and help you find the best way forward for you.

What’s the difference between counselling and psychotherapy?

To be honest, the two terms are often used interchangeably. As a general rule, counselling refers to shorter term work focusing on a particular issue, while psychotherapy is generally longer term work and can go deeper into the ongoing patterns of your life.

How long is each session?

Each session lasts between 50 minutes and one hour providing ample time to explore what brings you to therapy.

How many sessions will I need?

This will be discussed with the therapist in the first session. There is no set number of sessions that we would recommend. It’s very much an individual decision based on what you hope to gain from the work. As a general guide, we recommend by 5 to 6 weekly sessions initially. This allows time to establish the relationship and really explore what you hope to gain from the work. Then you and the therapist will do a review and you can decide then on the framework for continuing. Some people choose to continue weekly while others may choose to come fortnightly.

How much does each session cost and how to pay?

The cost of each session can be discussed with each therapist individually as the cost for individual therapy and couples therapy varies. We accept payment by cash, Revolut or bank transfer.

Can I claim through private health insurance or avail of a tax relief?

We recommend you contact your own private health insurance provider to check on your specific policy. We provide receipts for any private health insurance including (not restricted to) VHI, Laya and Irish Life. You may also be able to claim tax relief on sessions. We suggest checking with Revenue directly to comply with your specific circumstances.

What about confidentiality?

Confidentiality is the cornerstone of therapy. Almost everything discussed in a session will remain private between the client and therapist with very specific exceptions. These are the legal and ethical obligations of the therapist regarding the protection of children and the welfare of the client. These will be discussed in full in the first session. Any questions before that, please do contact us.

What is the cancellation policy?

Should you need to cancel a session, please contact your therapist as soon as possible. We will try our best to facilitate another appointment that week if possible. If not, and the cancellation is less than 48 hours, we’ve charge the full fee of that session.

What’s the first step?

Please use our contact page or you can directly contact one of our therapists via WhatsApp or email with an indication of what days and times suit you best and whether you prefer online or in person. We will endeavour to reply as soon as possible to arrange a first session.

Is it possible to combine in person and online therapy?

We appreciate that life can be busy. We are happy to facilitate a hybrid of online and in person session s depending on your schedule that week.